Privacy Policy


Protecting your privacy is very important to the Supplier.  We are committed to maintaining the security of all Personal Information provided to the Supplier, whether by individuals with whom the Supplier does business, visitors to and users of this Application and social media accounts or otherwise.  This Privacy Policy details how the Supplier may collect, use and manage this Personal Information.

This Privacy Policy explains how the Supplier manages the Personal Information that it collects, uses and discloses, and how to contact the Supplier if you have any further queries about Supplier’s management of, or would like to request access to, your Personal Information.


  1. The Supplier collects Personal Information in connection with your use or purchase of its products and services, to provide you with the products and services you request, as well as information on other products and services offered by the Supplier.
  2. Where possible, the Supplier will collect Personal Information directly from you or a person authorised to provide your Personal Information on your behalf.  This can be through the Application, a Supplier social media account, over the phone or by email. Should the Supplier collect your Personal Information from a third party, the Supplier will take reasonable steps to ensure that the third party has obtained your consent to provide your Personal Information to the Supplier.
  3. If you do not provide the Personal Information requested of you to the Supplier or, withdraw your consent to the Supplier’s collection, use and disclosure of your Personal Information at any time (subject to contractual and legal restrictions and reasonable notice), the Supplier may be unable to provide you the products or services you have requested or contact you in the future.
  4. If you no longer wish to receive a Supplier newsletter, or information about the Supplier’s products, services, store launches, events or other promotional information, you may unsubscribe by contacting the Supplier as described below.  For communications sent by email or other electronic means you will also be able to unsubscribe using the unsubscribe mechanism in the message itself.
  5. When you use the Application, the Supplier collects certain standard information that is sent by your browser or mobile device to the Application, some of which constitutes Personal Information.  Specifically, such information collected includes technical information, such as your IP address, browser type, operating system, language, time zone setting, access times and any referring website addresses.  The Supplier uses this information to administer its Application and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes.


  1. A cookie is a small data file that a website may write to your hard drive when you visit.  A cookie file can contain information (such as a user ID) that the website can use to track the pages you have visited and your preferences.  The only Personal Information a cookie can contain is information you personally supply. A cookie cannot read data from your hard disk or read cookie files created by other websites.
  2. The Supplier uses cookies to track your traffic patterns and to provide a better service for you when you visit the Application.
  3. You may set your browser to provide notification when a cookie is received, and the opportunity to accept or reject the cookie.  You can also refuse all cookies by turning the function off in your browsers. However, to ensure the full functionality of the Application, the use of cookies is required.

Disclosure of Personal Information

  1. The Supplier may share your Personal Information with people within its business who have a “need to know” that Personal Information and may disclose your Personal Information to third parties including the Supplier’s advisors, suppliers of IT services, third parties engaged by the Supplier for the purpose of providing services requested by you, to protect or enforce any intellectual property rights in any materials displayed on or otherwise available from the Supplier’s website, for the purposes of seeking legal or other professional advice, to respond to a legal request or comply with a legal obligation and to enforce the Supplier’s Subscription Terms and Application Use Terms.
  2. The Supplier may disclose your Personal Information to third parties in the event that the Supplier sells, buys or merges any business or assets, including to the prospective seller or buyer of such business or assets.


The Supplier takes all reasonable technical and organisational security measures to protect personal information from accidental or unlawful destruction, accidental loss and unauthorised access, destruction, misuse, modification or disclosure.

Access to Personal Information and right to rectification

You can gain access to the Personal Information the Supplier holds about you by sending a request here.  As the Supplier wishes to ensure the Personal Information it holds about you is complete, accurate and up to date, you have the right to send a request for rectification via the same form.


Other websites may be accessible via hyperlinks from the Application.  Please note these other websites are not subject to the Supplier’s Privacy Policy.  Please review the privacy policy of each website you access via hyperlinks from the Application, and assess whether the policy of each website is satisfactory to you before you use the other websites.

Concerns or Comments

If you have a concern or complaint about how Supplier has used your Personal information, as a first step, you should raise this in writing with the Supplier, using the contact details available on our website or via the contact form here.  Any comments or queries can also be submitted using the same form.


In this Privacy Policy, the following definitions apply:

Application means the fitness and nutrition program application software provided by the Supplier whether accessed via the Supplier’s website or via an application linked to a mobile device operating system;

Application Use Terms means the terms and conditions by which the use of the Application is regulated, set out at here;

Personal Information means information or an opinion about an identified individual, or an individual who is reasonably identifiable, whether the information or opinion is true or not, and whether the information is recorded in a material form or not and includes but is not limited to:

  1. identifying and contact information (for example, your name, address, age, date of birth, gender, and email address);
  2. financial information (for example, credit or debit card details);
  3. health information; and
  4. if you visit this Application, register an account with us and/or purchase products through this Application, your username and password, IP address, information about your purchases and your other activity on the Application (for example, tracking which areas of the Application you visit and the content you view); and
  5. other information with your consent or where required by law;

Privacy Policy means this policy as amended from time to time;

Subscription Terms means the terms and conditions and entitled “Subscription Terms” which apply to the Supplier’s supply of the Programs to you in connection with the Application and set out here;

Supplier means Acero Training Series and any of its permitted assignees; and

You means a subscriber to the Programs.